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TERMS & CONDITIONS

SAFE TIX GUIDE - Tips for buying tickets safely and securely

According to the ACCC’s ScamWatch, online scams are costing Australians $300 million a year. This includes online fake tickets to live entertainment events. To combat the increasingly sophisticated fake and reseller market, Live Performance Australia (LPA) has just released a “Safe Tix Guide - Tips for buying tickets safely and securely”. The Guide includes how to get your money back if you don’t get the tickets you paid for or if they turn out to be fake, and warns of risks when buying from unauthorised resellers.

WARNING: Unauthorised ticket resellers (or “scalpers”) are targeting events at the Moncrieff Entertainment Centre. Make sure you only buy your Moncrieff tickets on this site. Tickets purchased on sites other than this one may be fake or invalid

CLICK HERE for the Queensland Government Consumer Rights to Ticketed Events

CLICK HERE for Live Performance Australia's Consumer Guide to Ticket Resale

 

TERMS AND CONDITIONS OF SALE

The Moncrieff Entertainment Centre sells tickets to events as an agent of the event organiser. In some cases, as a condition of sale of tickets to an event, event organisers set the requirement that any contact information provided by you to the box office is released to their organisation at the conclusion of the event. Event organisers sign a Privacy Deed with us to ensure that your information is only being used for the purpose it was provided to us by you. If you do not agree to these terms please advise the box office staff of this request at the time of your ticket purchase.

CLICK HERE TO VIEW THE MONCREIFF ENTERTAINMENT CENTRE TERMS AND CONDITIONS OF SALE

 

PRIVACY STATEMENT

CLICK HERE FOR DETAILS OF THE BUNDABERG REGIONAL COUNCIL PRIVACY POLICY

 

HOUSE POLICY

CLICK HERE TO VIEW THE MONCRIEFF ENTERTAINMENT CENTRE HOUSE POLICY

Bundaberg Regional Council